Make a Referral

Note on referrals made during Coronavirus:

As a result of Coronavirus, the EYC team are currently working from home and are not able to progress with new referrals in the traditional way i.e. face to face meetings – however, we are still accepting referrals and will continue to do so. On receipt of your referral, a Development Worker will get back in touch within two weeks, and if appropriate, we will move forward with making contact with the young carer and/or family remotely. We continue to engage with the young carers we support through telephone calls, text messages, letters and other online methods as appropriate, as well as providing updates, information and signposting through our website and Facebook pages.

When to refer

If you, or a young person you know aged between 5 and 25 care for, or are affected by somebody at home living with a physical disability, mental ill health or substance misuse issues and may enjoy a break from caring, some extra support, or just somebody to talk to.

Who can refer

Third parties – Any person can make a referral to EYC on behalf of a young carer, using the ‘Referral form for Professionals, Parents & Guardians’ form below. This also includes other family members, social workers, community and health workers, GPs, school and guidance teachers and voluntary sector workers.

Self-referrals – If you are a young carer yourself, you can send us your own referral using the ‘Self Referral’ form and looking at the ‘Self Referral information’ below.

How to refer

Please read the notes below and on the referral forms for detailed guidance on making a referral and how to complete the forms.

Email to, or post it to us at the address on the Contacts page.

Referral forms

Professional/Parent or Guardian Referral Form & Information

Self Referral Information

Self Referral Form

GDPR – Privacy Notice

Guidance for making referrals and next steps

When making a third party referral, we prefer that both forms are completed if possible, so that we have information from the young person’s point of view too, but we can accept the one form.

All information given on referral forms will be treated confidentially. If the referral proceeds, the forms will be kept in the young person’s file which they will have access to.

Due to the number of referrals we receive and limited resources, we can not always accept referrals. The referrer will be notified if we are able to take the referral and we will provide alternative support contacts if not.

When we are able to proceed with the referral, we will contact the referrer to find out any additional information or if circumstances have changed since the referral was made.

An initial meeting will be set up and then a worker will visit the young carer and their family at home, to explain more about the service and check that both parties are happy to proceed.

Exceptions can be made if the young person, referrer or family do not wish to have a home visit. The meeting can take place at our office or another venue.